What Customers Should Know

  • The Edible Engine
    You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, ca...
    Published on: Dec 01, 2019
  • DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)
    A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of...
    Published on: Dec 15, 2019
  • No Yolk! Rotten Egg Smell (Sulfur Smell Causes)
    The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can...
    Published on: Dec 29, 2019
  • A Squirrely Problem (Animals Nesting in Engine)
    If you park your vehicle outside, you are exposing it to all sorts of critters that would love to use it for nesting, food storage and shelter.  There are plenty of pictures online of people who'...
    Published on: Jan 12, 2020
  • H20 No! (Driving Through Standing Water)
    In a year marked by unusually heavy flooding in North America, drivers are very aware of the possibility they may find themselves driving where water has come over the road.  It can be a daunting...
    Published on: May 24, 2020
  • I Had No Idea! (Four Things You Didn't Know About Vehicles)
    Bet you didn't know: Some of the earliest rearview mirrors were marketed as "Cop Spotters" so drivers would know when police were following them. Who wants a ticket, anyway? According to eBay Motors,...
    Published on: Aug 16, 2020
  • Stuck! (Vehicle Door Issues)
    This may have happened to you.  You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed!  What a helpless feeling.  You can't lock it;...
    Published on: Aug 30, 2020
  • Your Vehicle is Talking to YOU (Service Warning Signs)
    Your vehicle may be like that famous battery bunny, the one that just keeps going and going.  But while it may seem sometimes like you never need to take your vehicle in to be worked on, there ar...
    Published on: Oct 04, 2020
  • The Red Menace (How to Deal with Rust)
    Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on t...
    Published on: Oct 18, 2020
  • Such a Little Part (Climate Control Resistor)
    You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of.  ...
    Published on: Dec 13, 2020
  • Do you have a Clue (Get the Most Out of a Service Visit)
    When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You...
    Published on: Mar 21, 2021
  • Greeted by a Screech (Loud Noise when Starting Vehicle)
    No one likes to be greeted in the morning by having someone screech at you.  The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine.  If yo...
    Published on: May 09, 2021
  • A Honking Big Jam (Stuck Horn)
    At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving.  But what happens when you tap on your horn and a...
    Published on: May 23, 2021
  • The Neglected Windshield (Windshield Care)
    You look at it every day, yet you don't really see it.  We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign.  The fact is that unle...
    Published on: Aug 22, 2021
  • The Part You've Never Seen (Flat Tires and Solutions)
    They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally. We're talking about the jack, that tool that allows you to lift one c...
    Published on: Oct 17, 2021
  • Tacky or Techie? The Tachometer.
    There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to...
    Published on: Nov 28, 2021
  • Low Power Mystery (Ignition Coil Service)
    It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly....
    Published on: Dec 12, 2021
  • If You Drive Like a Maniac (Aggressive Driving is Bad for a Vehicle)
    When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll ...
    Published on: Dec 26, 2021
  • Power Failure (Broken Power Seat)
    Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconven...
    Published on: Jan 09, 2022
  • Singing a Different Tune (Up) (Tune Ups)
    Engines required a lot more maintenance in earlier times.  You'd have to have your spark plugs, wires, rotors, caps, distributor points, fuel and air filters changed periodically.  There wer...
    Published on: Apr 03, 2022